Cordeiro, João Pedro PinaCunha, PedroLourenço, Abílio Afonso2019-05-172019-05-172019Cordeiro, J., Cunha, P. & Lourenço, A. F. (2019). Conflict management, commitment and organizational citizenship behaviors: empirical study in higher education institution. In S. Sarkar et al., Book of Procedings of the III International Forum in Management. Évora, Portugal: Universidade de Évora, pp. 987-991978-989-8550-86-6http://hdl.handle.net/10400.26/28546engConflict management, commitment and organizational citizenship behaviors: empirical study in higher education institutionbook part